Absolute garbage management team. They can’t get their heads out their rear ends. No communication what so ever. False promises being told every hour. Mike the manager at Nissan is just an idiot has no management skills what so ever. That includes the manager at Toyota as well. I have never been given such a run around in my entire life. That’s guys ran us round and round and round. Telling us lies after lie about one truck we were ready to purchase. We saw it on the lot test drove it started the process just to be told it was being held for another person. Since when do you “hold” vehicles for people if they don’t buy it then then they don’t get out on hold!!!!! Sorry bunch of idiots.
I would give it no stars if I could. Two months ago I bought a brand new 2017 Ford Focus and it has been in the shop three times with issues. The managers there have given me promise after promise and none have been fulfilled. I am highly disappointed in this dealership and do not get me started on their customer service. I highly do NOT recommend.
WARNING DO NOT WORK HERE! DO NOT BUY HERE UNLESS YOU LIKE TO BE HARRASSED. NEVER IN MY LIFE MET A MORE UNPROFESSIONAL COMPANY THEN THIS FAMILY OWED BS.
These 5 stars are for my family members who are not really into doing feedback. Both my brother and aunt had purchased their own cars from Groppetti Nissan in the past 4-8 months. They said the were treated like guest and were also treated with empathy of either of their current situations. I know others of been treated bad in the past reviews but not all the Managers and or sales consultants aren't bad. Anywho I would recommend them to my friends.
Very bad place. They took advantage of my husband. The sales men told him well I guess you shouldn't have came in sick to buy a car. Mind you my husband has stage 4 cancer and was thinking he was buying a 15 thousand dollar car, which ended up being 35 thousand because they tacked On things that he didn't ask for, and how we found out is by the bank! Because we thought we where done paying of the car. 12thousand cash payment and 5 thousand dollars car trade in. Which came out to17 down. Would never recommend this place.
Groppetti Automotive is a US Car Dealer based in Visalia, California. Groppetti Automotive is located at 1016 S Ben Maddox Way, Visalia, CA 93292, USA.
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