Also had my hair styled by Christina. She is awesome. I needed an appointment and she stayed late just to accomodate me. I wanted 10 inches taken off, and to get an A-line bob. I am crazy in love with my cut. She even kept me in the chair making slight changes because she says she is a perfectionist. I just think she is phenomenal! I will never go to another hairdresser again. She has gained my everlasting loyalty.
This was my first visit with Christina Clifton. She was very patient and understanding towards my needs and took her time cutting my hair to my satisfaction. I would recommend her to everyone! I will definitely be going back.
I went in to ask if the hair stylist could work on my hair. the first lady that was going to help me seem really nice but then this rud old unhappy looking women who was the receptionist. Rudely interrupted our discussion and proceeded to supposedly help me when I first walked in the reception was nowhere to be found . So it took awhile for them to even help me . If you ask me that is really bad customer service . When I was speaking to one of the hair stylist the receptionist popped out of nowhere .so I told her I like to ombre my hair I have dark brown hair and also told her I know its a process and it takes time and work . Then she said what color is your hair I mean I was thinking in my mind doesn't she see my hair?. I mean what does she mean she didn't explain herself at all. I had my hair completely down so they could see the length and the color I wasn't hiding anything and I wasn't being dishonest I told her recently I had used over-the-counter box color which I know the chemicals are different from salon products. I told her I understood how hard it could be then she told me if I was going to go ask at another salon to not be dishonest and tell them that I use box colors . and I told her what do you mean not to be dishonest I told you when you asked me since the beginning so how was I being dishonest if I told you ever since I explain to you my hair color. That got me furious and I told her I don't understand there's people all around that do their hair the same way I did by coloring with box hair dye.this people go to a salon there's always someone that could do it but you're just pushing me out of here without even a nice explanation. Then this old lady says I don't care what other salons could do it . we're not going to help you here. I'm still really upset about it and never ever would go back again I went because my cousins got her hair dyed and I like the way they did it for her it's really hard to find a good salon so I was hopeful .oh and my cousin also use over the counter dying color and they seem to help her. my cousin is whiter skin and looks a little bit more American .i guess I look more Hispanic and I felt like I was discriminated and felt that receptionist old white woman was racist. Very disappointing and hurtful. If you don't want to be treated this way I wouldn't even step in there
They work in walk ins even if you have an appointment. I hate to make complaints so was hesitant to call for quite some time. When I did contact a supervisor she said their policy is one week to report any problem with their service and if I had damage or scalp burn I would have known the same day. My hair was over processed due to working in two clients while I had hair dye in my hair. Apparently an apology is suppose to suffice for my hair breaking and falling out like crazy. Not to mention the expense of buying additional products to repair it. I thought my hair loss was from stress due to a loss in my family but couldn't understand my scalp and breakage issues. I got a professional opinion and determined it was over processed. It is a shame because I have had great experiences there before.
Jcpenney Salon is a US Beauty Salon based in Visalia, California. Jcpenney Salon is located at 2115 S Mooney Blvd, Visalia, CA 93277, USA.
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