I have to agree with Steve Hover. I have been there twice now and both times felt that it was all about the money to them. First of all we were the only ones there and still we had to wait. When we left we had even more questions than when we went in. I know of other people who went in and had awful experiences. Don't know how they pick and choose who is going to get good care from those who don't. Maybe if we walked in holding cash in our hands things would have been different. Lord help us if we have to go there again.
We took a kitten in that we knew had been bitten by a black window. My girlfriend seen it happen getting the kitten away and killing the black widow. . We rushed too the office after 10pm. I risked getting a speeding ticket. To get there fast. I had no problem paying the higher price for service. I filled out form and paid the money. What really pisses me off is how the worker at the desk took her sweet time entering the information into the computer took time to file a credit card receipt and the whole time I watching my pregnant girlfriend crying and holding our dying kitten that already in alot off pain while she takes her time . Then after that sat in waiting room another 20 minutes just to be told really nothing could be done. So we had it put down. I think the receptionist needs and to have the emergency concept explained to her. They had my money way couldn't they have take my girlfriend and kitten into the exam room and I could have stayed and we could have done the non emergency stuff then. I can comment to much on how good or bad there medical treatment of animals are since our was not much to be done. But as for treatment of people that I can comment on. I just hope they never have to experience what we did. Cause I wouldn't wish that on a enemy . Not a place I would recommend. I wish I would have just drove to Fresno. At least the extra time driving would have been time we'll spent . Instead of waiting an hour to hear there no hope
Our rescue pup had parvo. And they got us in quickly and made sure we knew all of our options and potential costs as they saw her. They took her in immediately after the parvo test came back positive. They kept her over night and told us to call as often as we wanted. When we called they kept us informed on how she was doing. And when we came back in the morning to transfer her she had greatly improved and the total we owed was less than half of what we had been prepared for. Their treatment of our puppy was wonderful. And they cared for us just as well. Hopefully I'll never have another emergency, but if I do I won't hesitate to go to them.
Had wonderful service last night. We had to put our dog down and they gave us and our fur baby wonderful care. Thank you so much. Staff was amazing.
Staff was friendly.... except the veterinarian. Our dog was experiencing some symptoms such as hives, swelling, and diarrhea late at night and this was the only place open. We were given two choices. $200 for an injection and fluids or $800 for some ambiguous treatment which was never explained. The money wasn't the issue for us as we were willing to pay whatever to make sure our pet was okay. When i asked the vet what the difference in treatment was he replied "the price" with no elaboration. Clearly the price difference was outlined on the piece of paper sitting right in front of me.... I suggest going to another vet unless it is a dire emergency. Not that the care was terrible (assistants seemed to handle most of it and did a fine job), but the night vet is some drugged out creep. We told him that we researched the symptoms online before heading that way, and told him that we had given our puppy benadryl to ease the symptoms (probably a relevant piece of information for most medical professionals). He replied by calling me "Dr google" and made some other lude comments which i tuned out. Regardless our puppy is doing fine. They did help but it probably isn't good business/medical practice to belittle your clients and blatantly monetize the treatment of their animals.
Tulare Kings Veterinary Emergency Services is a US Veterinary Care based in Visalia, California. Tulare Kings Veterinary Emergency Services is located at 4240 W Mineral King Ave, Visalia, CA 93291, USA.
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